As we provide digital products, eBooks, downloadable content, and online course access, all purchases are generally non-refundable and non-cancellable once payment is successfully completed and access has been provided.
However, refunds may be considered in the following cases:
- Duplicate payment made by mistake
- Payment successful, but product/course access not received
- Technical issue from our side preventing access
Eligible refund requests, if approved, will be processed within 7 business days to the original payment method.
For any payment, refund, or access-related issue, please contact our support team.
Support Contact:
Email: “siscon669@gmail.com”
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.